I recently ordered some parts from a large UK supplier. The parts would easily fit into a small padded envelope but my amazement the freight was 40 punds! I emailed if there was a cheaper option and received this reply - "This is the cheapest delivery option, we send all of our parcels via a
courier service, this service covers all parts up to 15kg so it makes it
more cost effective to order more items."
The order was placed on the 25th May and to this date have still not arrived and when I emailed to find out why the delay for a courier service I received the following reply "It takes as long as it takes, we give no delivery estimation. An express courier service is twice the price.
You are on the other side of the world. "
I have used other parts suppliers in the UK and they vary their postage with respect to the size of the package. I am currently restoring 4 Healeys and will not be using this supplier again!
courier service, this service covers all parts up to 15kg so it makes it
more cost effective to order more items."
The order was placed on the 25th May and to this date have still not arrived and when I emailed to find out why the delay for a courier service I received the following reply "It takes as long as it takes, we give no delivery estimation. An express courier service is twice the price.
You are on the other side of the world. "
I have used other parts suppliers in the UK and they vary their postage with respect to the size of the package. I am currently restoring 4 Healeys and will not be using this supplier again!