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but were afraid to ask: 
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Tabcon
Jedi Warrior
Offline
It's been years since I've ordered any parts from Moss, and when I did, I never had any problems. Now, the last two orders have had to be sent back due to disinformation, ignorance, stupidity or just plain lying.
The sales staff there is either trained to tell you what you want to hear, or they just have no idea what they're talking about.
The first order was for 4 Minilite knock off wheels. I called and was told they were made by the people who are now making the new Minilites in the UK. Well, they're made in the UK, but they're Minotaur wheels. Not bad wheels, just not what I asked for. They went back. About 10 minutes ago, I receive a muffler I ordered that was represented, not once, but several times by the salesman, that it was an Ansa exhaust system...NOT a Monza. Guess what, it's a Monza. I could have bought it for half the price somewhere else had I known it was a Monza system. Again, not that Monza is a terrible product, it's just not what I ordered. That's over $2k worth of useless parts I have to send back. If you'll notice, Moss' site is suspiciously lacking product brand names. Reason being apparently that they can ship you whatever they happen to have at the moment, correct or incorrect.
Well, that was officially my last order from Moss. There are just too many quality outfits out there now selling Triumph parts that don't have to mislead their customers.
Tab
The sales staff there is either trained to tell you what you want to hear, or they just have no idea what they're talking about.
The first order was for 4 Minilite knock off wheels. I called and was told they were made by the people who are now making the new Minilites in the UK. Well, they're made in the UK, but they're Minotaur wheels. Not bad wheels, just not what I asked for. They went back. About 10 minutes ago, I receive a muffler I ordered that was represented, not once, but several times by the salesman, that it was an Ansa exhaust system...NOT a Monza. Guess what, it's a Monza. I could have bought it for half the price somewhere else had I known it was a Monza system. Again, not that Monza is a terrible product, it's just not what I ordered. That's over $2k worth of useless parts I have to send back. If you'll notice, Moss' site is suspiciously lacking product brand names. Reason being apparently that they can ship you whatever they happen to have at the moment, correct or incorrect.
Well, that was officially my last order from Moss. There are just too many quality outfits out there now selling Triumph parts that don't have to mislead their customers.
Tab
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