Shorn,
I had a problem with my lock very recently and I shall try to describe the problem and how I fixed it.
There are two main components to the lock:
1) a central unit which includes the keyhole. When in the right position, this unit can be pushed against the locking latch, moving it vertically and allowing the door to open. The locking latch has a spring which forces it and thus the central unit back when pressure is released.
2) an outer unit that is used with two fingers to lever against when pushing the central unit in. The outer unit is fixed in position.
My problem was that both the outer unit and central unit had moved around in differen directions and thus the relationship with the central unit had moved from the two locked or unlocked positions and was now anywhere. No matter whether the key position was in "locked" or "unlocked", the central unit could not be pushed in.
I basically kept the key in the keyhole and tried every combination of positions, working the outer unit round and everytime I moved the outer unit a degree or two, I'd try pushing the central unit in. Eventually it worked - I'd restored the right position. It was then that the cursing stopped.
Upon taking the lock apart I found that it was a little gummed up but the cause of the problem seemed to have stemmed from the rattling the car got on a 2 hour dirt track and a couple of screws that needed tightening.
When in unlocked mode, the pins in the lock secure the central device in place but this had failed and the central unit had found its way out of this location (so regardelss of the outer unit moving, there woudl have been a problem). When locking, the key moves these pins and allows the central unit to move to a second fixed position whereby it cannot be depressed to move the latch vertically and open the door.
Apologies for lack of clarity. If you like I'll take some pictures of the lock and how it works at the weekend but I'm not going to get to the garage before then I'm afraid.
Rob
p.s. to remove the lock from the door, remove the 4 small screws fromthe plate at the back of the lock (back of the door) and it should be very simple to take apart.