Bret
Yoda
Offline
Well as some of you know we’ve had some losses lately between my ex-gf losing one of her sisters to a long illness as well as the loss of our 11 year old golden Molly not that long ago. And we’ve gotten lots of kind notes expressing condolences for the lost of Jackie’s sister as well as our beloved pet Molly. In addition to that we’ve received some live plants, flowers and even a few gift baskets.
Well, the other day I was talking to the ex about our kids & other stuff in general when she said “Oh by the way”
The other day she found a notice on the front step that read “we tried to deliver your gift basket but you weren’t home”. Then it went on to say “Please call and well try to deliver it again”. Thinking someone is either sending a late bereavement basket or an early holiday basket she calls the number on the notice.
So the lady on the other end thanks her for calling back and goes on to try to set up a time to deliver the gift basket and says that “we’re a carpet cleaning service and along with the basket we’d like to offer to clean two rooms for half price with the cleaning of three other rooms”.
When the ex tries to explain that she isn’t interested and to call back after the new year the lady on the phone tries to insist that she’s getting a great deal in preparation for the holidays and that they won’t be offering the price next year.
That’s when the ex started to get mad - but kept her cool and decided to turn the tables & put them on the spot. That’s when she thanked the lady for the kind offer then went on to tell the lady that the only reason she called was because she thought the "gift basket" was from someone expressing their sorrow for our losses (explaining the details) and how if she’d of known it was a sales ploy she wouldn’t of called.
According to Jackie the lady was totally horrified on the other end and couldn’t express how sorry she was for our losses & intruding and that they’d never bother us again.
When the ex hung up the phone she couldn’t help but laugh knowing she'd done good. /bcforum/images/%%GRAEMLIN_URL%%/wink.gif
Now there’s one marketing ploy that seemed like a good idea at the time that totally back fired and it’s a good bet that they’ll be rethinking the next time.
Well, the other day I was talking to the ex about our kids & other stuff in general when she said “Oh by the way”
The other day she found a notice on the front step that read “we tried to deliver your gift basket but you weren’t home”. Then it went on to say “Please call and well try to deliver it again”. Thinking someone is either sending a late bereavement basket or an early holiday basket she calls the number on the notice.
So the lady on the other end thanks her for calling back and goes on to try to set up a time to deliver the gift basket and says that “we’re a carpet cleaning service and along with the basket we’d like to offer to clean two rooms for half price with the cleaning of three other rooms”.
When the ex tries to explain that she isn’t interested and to call back after the new year the lady on the phone tries to insist that she’s getting a great deal in preparation for the holidays and that they won’t be offering the price next year.
That’s when the ex started to get mad - but kept her cool and decided to turn the tables & put them on the spot. That’s when she thanked the lady for the kind offer then went on to tell the lady that the only reason she called was because she thought the "gift basket" was from someone expressing their sorrow for our losses (explaining the details) and how if she’d of known it was a sales ploy she wouldn’t of called.
According to Jackie the lady was totally horrified on the other end and couldn’t express how sorry she was for our losses & intruding and that they’d never bother us again.
When the ex hung up the phone she couldn’t help but laugh knowing she'd done good. /bcforum/images/%%GRAEMLIN_URL%%/wink.gif
Now there’s one marketing ploy that seemed like a good idea at the time that totally back fired and it’s a good bet that they’ll be rethinking the next time.
Hey Guest!
smilie in place of the real @
Pretty Please - add it to our Events forum(s) and add to the calendar! >> 

