It is back up...I haven't been able to ask them what the problem was as every time I call the message says all their techs are busy with other customers.
One of the reasons Basil & I are working to get me off ViaNetworks is, since they were bought out by a company in the UK, their tech support sucks! When its there, it is great, when not - not!
Way back when I went with them, they advertised tech support 24-7 & I could always get someone. Then they were bought out & decided to do away with the shared server part of the business by attrition. Then they went to tech support 24/5 & up til 10pm eastern on weekends but linking to a phone block in London during other hours to maintain their "24/7" promise. Problem is all the guys in the UK do is make a ticket that they turn in the next business day - I can do that!
When I finally got high enough up the chain to complain to somebody who knew anything, I found I was one of a group of dwindling "legacy" customers - people whe had been on their shared servers for a long time & stayed with ViaNetworks (& this may have been the preponderance of all my site & email problems over the years since I became a "legacy" customer!).
Not much longer!