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Now *this* is unusual customer service!

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NutmegCT

NutmegCT

Great Pumpkin
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A few days ago I bought some "old car" brochures on ebay. They arrived today with a note:

"So sorry there's a spot on the cover of one brochure. I didn't notice it when I posted the photos. I've enclosed a refund, and hope you're not too disappointed."

Wow - never expected a refund *before* I contacted the seller. Amazing. And the spot is barely noticeable. One of the few really responsible ebay sellers I've run in to.

If you're interested in old brochures, car reviews, etc., seller is:

https://stores.ebay.com/productioncars

Tom
 
When my son was in college a professor backed into my son's car, breaking the taillights.
I called the dealer to get a price on the new part and the professor immediately sent me a check. I happened to find the exact part at a local salvage yard for about a quarter the cost of the new one. After I installed it I sent the professor the difference. I did it because he took responsibility and sent me the check quickly.
 
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Elliot - you are a gentleman and a scholar.

(and there's not many of us left!)
 
Thanks Tom.... there are many more people like that around; many even on the BCF!
 
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