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I lost the sound in my computer!

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PAUL161

PAUL161

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After my video card went south, I replaced it with a Radeon HD 4350 by VisionTek. After it was installed the sound disappeared. I keep getting the message,"no audio output device installed. I've went through every suggestion in the book, including Radeons little pamphlet, which has a specific article on this subject, with no favorable results. I've downloaded and installed every audio driver you can think of and the sound still didn't come back! Just to make sure I didn't mess something up, I reinstalled the old card and immediately after rebooting I had the sound back. So it's the new card. Anyone have any idea how to get around this? I don't have any more vacant slots on the board for a separate sound card. ?????
 
First thought was move th' card to another slot... oh well.

It's likely not the driver but rather the IRQ assignment (conflict).

Is this with the Linux box or automagic Winblows?
 
DrEntropy said:
First thought was move th' card to another slot... oh well.

It's likely not the driver but rather the IRQ assignment (conflict).

Is this with the Linux box or automagic Winblows?
Click to expand...

Winblows!
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There are two slots on this board that are the same. I wonder if just switching the cards in them would work? I guess it couldn't hurt anything to try. I've never had to take a computer to the "Geek Shop", but there's always a first.
confused0031.gif
 
The Catalyst Control Center was the cause of that on one of my boxes. (Windoze)
 
What's the other card?
 
RATS!! I gotta go deliver a laptop now. I'll check back later this afternoon.
 
Try going to the control panel under sounds and make sure your <span style="font-style: italic">sound</span> card is set as the default sound device. If you have an audio-manager program running (may be in the task bar) open it up and check that your sound device there is set as the "default" sound device.
 
DrEntropy said:
What's the other card?
Click to expand...

I messed up Doc, there's 5 slots but only one will except the video card, being shorter than the rest.


Scott, no sound device is visible with this card, only with the original card, which the sound works, but of course the video is messed up with red, green and grey lines overlaying what ever is displayed on the screen. Reason for changing. There must be a solution to this, but it's beyond my limited knowledge. I have no idea how to change the IRQ settings and even if I did, I wouldn't know where to set them anyway. I might just take my old card to the geek shop and see if they can match it up. PJ
 
The vid card needs to stay where it is. Couldn't move it if ya wanted to.

The sound card should be in a white (PCI) socket, put it in another one and reboot. Windoze should "see" it and assign the IRQ according to which socket you're in. Don't worry over the IRQ thing, just schtupp it in another slot. If you're using a good card it'll get seen and Win will sort it.
 
I'M no P.C. Geek by any means but if the board had on board snd card maybe you need to go into the bios and disable it!
I have also had to switch slots. IF it is an AGP snd card {most boards only have one AGP slot}
I have encountered AGP cards that will not work on certain boards even though the board has an AGP slot no matter what too.
If it is a pci card you can change boards with any other pci device, be sure to go into the control panel and remove the perspective cards then shut down remove both cards and replace them into the desired slots and reboot. other than that , you may be out of luck.

Oh and ... if the snd board is a PCI board just because it doesn't fill the slot doesn't mean it won't work in a pci slot either.
Just my experiences in the past.
 
DrEntropy said:
RATS!! I gotta go deliver a laptop now.
Click to expand...

Wow..computers are so sophisticated they are creating themselves?!!! Was it a boy laptop or a girl laptop or can you even tell?? I guess this really does make you a Dr.!! :laugh: LoL
 
Go boil some water, Pete.


:smirk:
 
I'm getting the impression that it's thought I have a separate sound card. The socket for my sound cable to my speakers is attached to the mother board, not on the back of any card. I can't move the video card to another slot, as none will except it but one. In the control panel, the sound card display tells me "There's No Video Hardware Attached"! It displays a blank page with the new card and shows no drivers to choose from. With the old card the page is half full. Now with Scotts last post, which I went into the link, tells me I made a mistake for buying a Radeon. Never again! I don't need this aggravation. Oh well, I've thrown away good money after bad before, so this is no new experience for me. I am not a gamer so I don't need a high dollar super fast, super whatever card, all I need is card that works normally, video and sound, like the original. I really appreciate all the help. I just think were not going to get anywhere with this Radeon card. I know now that this is a common problem and so does the company, or why would they dedicate a small, a very small, section in the instruction paper telling you how to solve it. Well it doesn't work simply because, the computer doesn't even recognize the fact that the card is even there. This is an HP Pavillion tower with duel core, duel 300 gig HDs, tons of memory, TV,etc, etc, you know, all the bells and whistles. I guess it's a solvable problem, if you know what your doing, I don't in this situation. I guess I'll take the old card to a computer shop and see if they can match it up.
confused0031.gif
 
And what os are you using? XP, Vista, Win7?. Did you uninstall the original drivers before installing the card?
 
As Lee says, uninstall the original video card drivers, put the old card back in when you do this if possible. Choose a standard VGA setting and then switch to the new card. Go to ATI's website and download the latest drivers for the new card. Sometimes the drivers included on the CD that came with the card are several versions old.
 
Just install the drivers. Avoid the Catalyst Control Center.
 
leecreek said:
And what os are you using? XP, Vista, Win7?. Did you uninstall the original drivers before installing the card?
Click to expand...

Vista ultimate. No I didn't uninstall the original drivers as there was no mention of doing that. When this new card was installed, the original drivers seem to vanish. Only driver visible is the Audio IN driver, no play back drivers. After checking on the net, it seems like a lot of people have the same problem with the ATI Radeon cards and I havent found one with the awnser to correct the problem. The ATI install disk has no mention of audio settings or drivers, I find that very strange. I will never buy another ATI Radeon card again. I'll find a compatible replacement for the original HP card somewhere. PJ
 
Well personally I only use ATI cards. Go figure. Its always the drivers tho. The catalyst control center hosed up my newest build using the onboard sound.

Good luck.
 
I tend to steer clear of any "value added" warez packaged with ANY peripheral. Just load the driver.

ATI cards haven't given me any real issues unless on a Linux install. Then it usually takes some tweaking.

...and I've had the same thing with nVidia. It's really down to how the O/S and all the hardware variants interrelate.
 
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