Hello,
We are currently experiencing an incident regarding our MIA1, TPA1, and TPA2 Data Centers. One of the transport providers between these sites has reduced redundancy. At this time we expect no issues; however, our Networking team is working on identifying the cause of the reduced redundancy and pursuing remediation.
Details:
- Incident Type: Transport Provider Link Down
- Location: MIA1, TPA1, TPA2
- Impact: None expected at this time
- Time Detected: 2026-09-11 18:02 UTC
- Current Status: Our Network Operations team is actively investigating and working to restore full redundancy as quickly as possible.
Next Steps:
- No action is needed on your end unless you are experiencing a network issue.
- We will provide updates every two hours until the issue is resolved.
We apologize for the disruption and appreciate your patience while we work to restore full redundancy.
Best Regards,
Operations Team