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Well I read the article and it isn't any different than most others. You have to put yourself in their shoes. You can not warrant the installation of any product if you have no idea who's installing it. That's only common sense! They have to cover their tail in this Sue, Sue, Sue environment we live in today! As far as a product is concerned, most dealers will try to make it better or change their source of supply if there's a problem in the manufacturing process. I personally can not say anything against this business in discussion, as I have dealt with these knowledgeable people many times and they have always been very friendly, helpful and sold me a decent product. But we must remember, they have no way of knowing if an item they sell doesn't preform like it's supposed to if we don't tell them. But we can be nice about it in the process, their only working people trying to do a job. JMHO.
Hey Guest!
smilie in place of the real @
Pretty Please - add it to our Events forum(s) and add to the calendar! >> 

