Sometimes I Just Can't Win

[AngliaGT]

We got our house natural gas bill yesterday,& it's due on Wednesday .I told my Wife
that I'd take care of the payment (she wrote a check).There's also a late fee if they don't
receive it on time,& all of our mail has to go to Greensboro,NC first.
I drove to Roanoke Gas's main office to drop it off in person.I found out that you can't
go in to the office,so I rang their doorbell & the lady told me that their were some fliers on
a post just outside of the door,but no drop box.She told me that I could pay it at any Kroger -
store.
On the way back home I stopped at the Customer Service desk & waited,as there was
a line of people there.When I was waited on I was told that you can't pay by check.I told her
that I'd use my credit card,to which she told me that they don't take credit cars,only debit cards,
which I don't have.
Sometimes you just can't get a break.

 

[waltesefalcon]

Man, that is a pain.

 

[YakkoWarner]

Sounds like my water company - they make it really hard to pay your bill (and then offer a "pay online" option that charges a convenience fee that just so happens to be the same cost as the fee for late payment). Just a way to get an extra $5 a month out of people.....

 

[bobhustead]

All the gas companies have consolidated into a handful of entities, which in turn have been organized and are managed by MBAs.
Bob

 

[John Turney]

I mostly use automatic payments. One time I received a notice that my payment was overdue. I called and told them that since I used autopay, the late payment was their fault. They agreed.

 

[YakkoWarner]

I mostly use automatic payments. One time I received a notice that my payment was overdue. I called and told them that since I used autopay, the late payment was their fault. They agreed.

As long as they don't charge you a fee for the autopay, otherwise you're paying the same as a late fee every month anyway.

 

[waltesefalcon]

I pay my electric and gas bills with bank drafts electronically. It works just like a check in the system but happens as soon as I hit the send button on my computer screen. My water bill I just walk into city hall and pay.