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Sometimes I can be

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Basil

Basil

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Such an IDIOT!! I spent about two hours on the phone with Apple Care trying to figure out why my iTunes would work fine, but I could not connect to the iTunes Store (which meant I could not stream any of the movies I own onto my TV via my Apple TV). We went through the whole drill: I turned off the iMac's firewall. No help. I reinstalled iTunes. No help. I reinstalled the entire OS. No help. I went in and deleted all the caches. No help.

What was really strange is, it would work if I started up in "safe" mode, but not in regular mode. Also, my MacBook Pro could connect with no problems. I tried disabling my wireless and connecting via ethernet directly to the cable modem. No help! Just when I'd pulled enough hair out to compete with Doc and Mickey, I had one of those forehead smacking moments (smack! I coulda had a V8!!) That's when It dawned on me that I had installed Norton 360 a while back, which also has a firewall! I went into the Norton Firewall and wouldn't you know it - the iTunes Program was in the list of "blocked" applications! (no idea how it got there, but I must have clicked on a popup and didn't realize what it was or something).

Geeez!
 
Basil - happens to me all the time. Usually with WinXP updates.

The auto update runs.

A few days later, something "doesn't work". You spend hours troubleshooting, googling, calling support, etc. No success.

Then you discover one of the recent updates has "added a level of security" - and thus what used to be transparent is now a brick wall. Often, the firewall settings are "tightened".

And of course, the Knowledge Base makes no detailed mention of what the update changed.

One of these days, the system will be so secure, absolutely nothing will go in OR out.

AngryComputer.gif
 
Tom said:
One of these days, the system will be so secure, absolutely nothing will go in OR out.
Click to expand...

Yup. Had an "episode" with Win7_Pro_x64 in a business LAN. Two laptops, WiFi'd with a Buffalo... flawlessly accessed the LAN from the beginning, then over a weekend, NO communing with the dozen boxes on the same Class-C setup. Saw the Internet gate/firewall, had access to the Web(!) but REFUSED to resolve the LAN. HOURS second-guessing my setups, checking all th' <span style="font-style: italic">dumb stuff</span>, finding no good reason.

...turned out to be a Micro$hite Security Update... :madder:
 
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