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Jeep Dealer Run-Around

MadRiver

Jedi Knight
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Howdy gang. I just have to vent for a bit. We decided to take advantage of the deals out there for Chrysler cars, and buy a Jeep for our business. We've been shopping for a car for firm use, and this seemed to be a good time for a deal.

Over the weekend, we had two very frustrating experiences.

The first dealership did the classic bait and switch. I called to see what they had in inventory, and they had a vehicle that matched our needs and for a good price. We said that we would come by, and then they called us back and said that they could give it to us at an even lower price. So, we said we were on our way, and when we got there, they claimed that the car had sold the day before and then proceeded to show us their stock, which consisted of several significantly more expensive vehicles.

So, we turned to a second dealership, and spoke to them about what they had in stock. We talked about a specific vehicle, they emailed us a scan of the build sheet and the incentives, and we talked price. They agreed to meet our price, and we again said that we would come by tonight and get it. We called a few hours later to confirm our appointment, and they said that they could no longer offer the incentives they had previously offered, and that the price would end up more than $3,000 over what they had quoted us.

Now, as a small business owner myself -- and being in a service business -- I wouldn't last for a week with that sort of conduct. I quote my clients a price, and that's the price. Bottom line. If it costs me, then it costs me.

I must say, I've had a lot of sympathy for the Chrysler dealerships in this bankruptcy and the very tough situations they've been placed in, but that just evaporated due to very shoddy behavior.

Oh well, I guess this is why I've always enjoyed buying old cars, and despised buying new cars! :smile: Perhaps the firm car could be a Daimler SP250.......
 
Who'd of thought that car dealers would pull stunts like that? If they're not careful they may give the industry a bad reputation - whoops, too late.
 
madriver, my wife bought two new jeeps a couple of years apart, and when our son gratuated we bought him a trade in jeep with 12000 miles on it all at the same dealer, she always brought them in to the dealer for the first oil change , she came home with a bill for $380.00, well i took he jeep to the svc. manager and explained it to him better, 3 years later with the second new jeep they tried to charge her $560.00 inflation ya know! went right back to the same manager with bill in hand as i walked into his office he looked up and said "oh sheet" or something that sounded like that, my wife now drives an infinity.
 
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