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I called 3M...and the paint mfg...and the salesman

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3M says, "Dang, it should have worked, must be how you applied it. We are not responsible, read the label."

The paint manufacturer says, "That sealer has Ketone and Toluene in it and it will dissolve the paint. Don't use it."

~no s...~

The salesman at PPG paint jobber said, "Who?!" ~click...buuuzzz~
 
Bill, Hang in there and don't let your blood pressure get to high... It will work out in the end..
 
TR6BILL said:
3M says, "Dang, it should have worked, must be how you applied it. We are not responsible, read the label."

The paint manufacturer says, "That sealer has Ketone and Toluene in it and it will dissolve the paint. Don't use it."

~no s...~

The salesman at PPG paint jobber said, "Who?!" ~click...buuuzzz~
Click to expand...

The stuff I bought at the local auto body place is a brushable sealer that is WATER based. It's made to go over any surface with any type of paint system. It skinned over in minutes, and dried within about a half an hour. I can't imagine what they sold you.

The worst part of this whole experience is that NO ONE is willing to help. /bcforum/images/%%GRAEMLIN_URL%%/mad.gif
 
Ah yes, the new American way of doing business. And we wonder why our country is slowly becoming uncompetitive.
 
Brosky said:
Ah yes, the new American way of doing business. And we wonder why our country is slowly becoming uncompetitive.
Click to expand...
I really don't want to be tuff on Bill but most any body shop in the world would be on their own when mixing products from different manufacturers...especially with the high volatility of these newer paints.
 
Re: I called 3M...and the paint mfg...and the sale

YankeeTR said:
I really don't want to be tuff on Bill but most any body shop in the world would be on their own when mixing products from different manufacturers...especially with the high volatility of these newer paints.
Click to expand...


I guess that would make this body shop on my own. I be's my own body shop. Incorporated under the Tinster,LLC franchise.

Live and learn. Sometimes not.
 
Re: I called 3M...and the paint mfg...and the sale

TR6BILL said:
YankeeTR said:
I really don't want to be tuff on Bill but most any body shop in the world would be on their own when mixing products from different manufacturers...especially with the high volatility of these newer paints.
Click to expand...


I guess that would make this body shop on my own. I be's my own body shop. Incorporated under the Tinster,LLC franchise.

Live and learn. Sometimes not.
Click to expand...

Tinster's Auto Body...Cajun Division.

I like that....
 
Re: I called 3M...and the paint mfg...and the sale

I have experienced this in the past. The only difference was that I did not mix brands...all PPG crap.
After application of the sealer, over the body work...then a couple coats of primer, the bonnet section of a TVR begain to bubble.
Phone the PPG jobber and told them of the problem. They set up a meeting with the head man. Loaded up the bonnet for the meeting and was told at one point that I had not applied enough primer...HUH?.
After close examination of the containers, I noticed that the primer contained Aceitone. Now if I would have applied more, then the bubbling would have been worse.
Bonnet had to be stripped back to the gel-coat and started over. I never received any $$$ for there screw-up!
Must be nice to have this sort of protection?
Best of luck, David.
 
Re: I called 3M...and the paint mfg...and the sale

Bill: You need handle this coon ass style! get some of dat good boudin and a cold bottle of dixie and chill out. things could be worse.
 
Re: I called 3M...and the paint mfg...and the sale

angelfj said:
Bill: You need handle this coon ass style! get some of dat good boudin and a cold bottle of dixie and chill out. things could be worse.
Click to expand...


Well, I got some good Community Dark Roast Coffee and that boudin. And moved on. Life is short. Chalk it up.





They are all still jerks.
 
Re: I called 3M...and the paint mfg...and the sale

Offering something, which will be a write off anyhow and keeping a customer, is far more important than winning the age old battle of who did what or mixed what products.

Sorry, but after all my years in the service business, there is a right and a wrong way to handle this. You have just seen the perfect example of the wrong way to do business in todays market place.
 
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