Hi Bob,
It was sent to me without adequate packing and the transmission rolled around in the box during shipping. The input shaft punctured completely through the box 8 times (no idea what it hit or the damage that was caused). When it arrived, the input shaft would not turn. I was told by Driven Man to take both hands and it would turn with sufficient hand force. Later, I found it would not shift into first gear.
After dealing with Driven man over problems like missing kit parts, the wrong kit parts and snarky comments from Their Technical and Return Department, I decided to take it to a well known local Tremec shop for inspection and repair if needed; at my expense.
This decision was partly made because I did not have a secure box to send it back. When I voiced my concerned that (i) the original shipping box was not in good enough condition to return the transmission and (ii) I wasn't sure how to build a skid for it, the return manager said: "What do you want me to do? Drive over to your house and pick it up for you?". I was also told once you buy a transmission, it becomes your transmission and it will not be replaced. So, I would have to live with any additional damage caused by not shipping it back in a secure box and being blamed for causing more damage. All of the responsibility was put on me.
The local Tremec shop said they thought the damage was likely caused by the synchronizer keys being installed incorrectly and then the gears were pressed into place, breaking the rings and spacers. Additionally, they said the input shaft/ bearing (and other shafts) did not have the correct preload. The Tremec shop said the transmission, modified by Driven Man for the Austin-Healey, showed very poor assembly in their opinion.
After seeing the condition of the transmission, I could not imagine sending it back and having the same tech work on it again.
Regards, Bill