Firefox Issues

[Mickey Richaud]

Anyone else having Firefox crash on them? Been happening multiple times a day here for several days; I've reported it almost every time, but no response and still ongoing.

 

[NutmegCT]

hmm - haven't used FF in several years. Does it crash when you try to start it? or is it already in use when it crashes?

T.

 

[Bob McElwee]

I was on FF earlier this week for a short time and didn't have any problems.

 

[Mickey Richaud]

hmm - haven't used FF in several years. Does it crash when you try to start it? or is it already in use when it crashes?

T.

After starting and in use - usually right in the middle of loading a new page, or it can be at most any time.

Also have Microsoft Edge, and it doesn't seem to be affected.

 

[Basil]

Have you tried uninstalling / reinstalling?

 

[JPSmit]

I don't use FF but clearing cache often helps

 

[NutmegCT]

After starting and in use - usually right in the middle of loading a new page, or it can be at most any time.

Also have Microsoft Edge, and it doesn't seem to be affected.

Mickey - here you go:

Firefox keeps crashing at startup | Firefox Help

If Firefox keeps crashing when you try to start it and other solutions don't work, a clean reinstall can often fix the problem.

support.mozilla.org

Straight from the fox's mouth.

 

[Mickey Richaud]

Thanks, guys - will check all that out.

 

[Bayless]

Hmmm, interesting. I use FF pretty much exclusively on Linux and have had zero problems.

 

[Mickey Richaud]

Pretty sure it's an issue with the laptop - have had some problems with it for a while. New one is on the way.

 

[Basil]

Pretty sure it's an issue with the laptop - have had some problems with it for a while. New one is on the way.

While you're waiting I'd suggest trying to uninstall and re-install FF.

 

[GregW]

It would not surprise me if the issue was with the flash player. Have you deactivated or Uninstaller it?

 

[Mickey Richaud]

While you're waiting I'd suggest trying to uninstall and re-install FF.

May do that - will the bookmarks I have go away when it's uninstalled?

 

[Mickey Richaud]

It would not surprise me if the issue was with the flash player. Have you deactivated or Uninstaller it?

Did that a while back, but will check to be sure it's gone.

 

[Basil]

May do that - will the bookmarks I have go away when it's uninstalled?

I've not tried this, but this may help:

If I Uninstall & Reinstall Firefox Will I Lose My Bookmarks?

If I Uninstall & Reinstall Firefox Will I Lose My Bookmarks?. Performing a clean uninstallation of Mozilla Firefox removes your bookmarks permanently. Before uninstalling, however, use the Firefox Import/Export wizard to export your bookmarks to an HTML (HyperText Markup Language) file so that...

smallbusiness.chron.com

 

[Mickey Richaud]

Thanks - will take a look.