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vagt6
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Steve said:vagt6 said:I don't disagree at all about crappy service, but to me, it's not the employees' fault: it's poor management and probably poor leadership (or lack thereof).
Without good management, employees are bound to perform badly.
Our tax dollars at work . . . /bcforum/images/%%GRAEMLIN_URL%%/troll.gif
Good point, but in my experience, good employees (emphasis on the word "good") do not need close supervision. I sure as heck don't, never did....
Yes, but try FINDING and hiring "good" low-wage employees for service-sector jobs in today's marketplace (they're non-existent, for most practical purposes): you can only hire the folks who show up for interviews.
Which takes us back to the top of this tread . . .