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Problem wit BCF loading!

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PAUL161

PAUL161

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All my other sites load instantly and BCF did also until this morning. I keep getting a message that the site is timing out before I get it, any reason I'm getting this? I've run all my security software and everything comes up clean. Is there a glitch in the system? This is the only site doing this. PJ
 
Paul - I get the same problem. Takes about 30 seconds to load any BCF page. Had this problem a couple days ago too. Basil knows already.
 
No problems here in PA.... so far
 
It has been an intermittent issue for a while. Gotta be at the server end.
 
C:\Users\User>tracert britishcarforum.com

Tracing route to britishcarforum.com [68.233.228.223]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 185.168.0.1
2 * * * Request timed out.
3 11 ms 11 ms 9 ms int-0-2-0-3.dtr01asfdct.netops.charter.com [96.34.140.145]
4 13 ms 9 ms 9 ms lag-10.dtr02asfdct.netops.charter.com [96.34.80.139]
5 14 ms 13 ms 14 ms lag-27.crr01nwtwct.netops.charter.com [96.34.81.136]
6 17 ms 21 ms 20 ms lag-800.bbr01nwtwct.netops.charter.com [96.34.2.156]
7 26 ms 21 ms 20 ms lag-805.bbr02ashbva.netops.charter.com [96.34.0.137]
8 77 ms 20 ms 20 ms lag-802.prr01ashbva.netops.charter.com [96.34.3.89]
9 22 ms * * ae-10.edge5.WashingtonDC12.Level3.net [4.68.62.61]
10 51 ms 52 ms 54 ms ae5.5.bar1.Tampa1.level3.net [4.69.148.214]
11 46 ms 45 ms 46 ms HIVELOCITY.bar1.Tampa1.Level3.net [4.53.174.202]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 48 ms 46 ms 46 ms sarah.britishcarforum.com [68.233.228.223]

Trace complete.
 
NutmegCT said:
C:\Users\User>tracert britishcarforum.com

Tracing route to britishcarforum.com [68.233.228.223]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 185.168.0.1
2 * * * Request timed out.
3 11 ms 11 ms 9 ms int-0-2-0-3.dtr01asfdct.netops.charter.com [96.34.140.145]
4 13 ms 9 ms 9 ms lag-10.dtr02asfdct.netops.charter.com [96.34.80.139]
5 14 ms 13 ms 14 ms lag-27.crr01nwtwct.netops.charter.com [96.34.81.136]
6 17 ms 21 ms 20 ms lag-800.bbr01nwtwct.netops.charter.com [96.34.2.156]
7 26 ms 21 ms 20 ms lag-805.bbr02ashbva.netops.charter.com [96.34.0.137]
8 77 ms 20 ms 20 ms lag-802.prr01ashbva.netops.charter.com [96.34.3.89]
9 22 ms * * ae-10.edge5.WashingtonDC12.Level3.net [4.68.62.61]
10 51 ms 52 ms 54 ms ae5.5.bar1.Tampa1.level3.net [4.69.148.214]
11 46 ms 45 ms 46 ms HIVELOCITY.bar1.Tampa1.Level3.net [4.53.174.202]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 48 ms 46 ms 46 ms sarah.britishcarforum.com [68.233.228.223]

Trace complete.
Click to expand...
So are the last three request timeouts due to sarah.britishcarforum.com not responding or HIVELOCITY trying different routes unsuccessfully? I would assume the first as that appears to be the direct route. Or?
 
Loading instantly this morning! (y) Hope it keeps up. :atcomputer:
 
The problem seems to be intermittent and also location dependent. Some folks in some areas are having trouble, while others are having no issues. This suggests it's likely a router issue somewhere in the data center (just a guess) and not specifically as server issue.

However, if it persists, I will open another ticket and see what, if anything they can determine.

NOTE: If you do have the issue arise again, please not the exact time (in EST). Tome if you do another trace route and get similar results, also not the time.
 
I have to say i have being having issues when visiting the site, some days it would download fairly quick some days would start that way, but
then slow to a crawl. then stop, shutting down firefox and reloading didnt always help.
This time it is just as quick as any other sitee.
 
9:15pm EST. Slow to low for me. in Connecticut.

9:17 tracert:

C:\Users\User>tracert britishcarforum.com

Tracing route to britishcarforum.com [68.233.228.223]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 14 ms 9 ms 9 ms int-0-2-0-3.dtr01asfdct.netops.charter.com [96.34.140.145]
4 10 ms 10 ms 10 ms lag-10.dtr02asfdct.netops.charter.com [96.34.80.139]
5 13 ms 13 ms 10 ms lag-27.crr01nwtwct.netops.charter.com [96.34.81.136]
6 15 ms 14 ms 14 ms lag-800.bbr01nwtwct.netops.charter.com [96.34.2.156]
7 33 ms 20 ms 30 ms lag-805.bbr02ashbva.netops.charter.com [96.34.0.137]
8 20 ms 23 ms 20 ms lag-802.prr01ashbva.netops.charter.com [96.34.3.89]
9 21 ms * 20 ms ae-10.edge5.WashingtonDC12.Level3.net [4.68.62.61]
10 52 ms 52 ms 54 ms ae5.5.bar1.Tampa1.level3.net [4.69.148.214]
11 48 ms 45 ms 45 ms HIVELOCITY.bar1.Tampa1.Level3.net [4.53.174.202]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 45 ms 45 ms 45 ms sarah.britishcarforum.com [68.233.228.223]

Trace complete.
 
NutmegCT said:
9:15pm EST. Slow to low for me. in Connecticut.

9:17 tracert:

C:\Users\User>tracert britishcarforum.com

Tracing route to britishcarforum.com [68.233.228.223]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 14 ms 9 ms 9 ms int-0-2-0-3.dtr01asfdct.netops.charter.com [96.34.140.145]
4 10 ms 10 ms 10 ms lag-10.dtr02asfdct.netops.charter.com [96.34.80.139]
5 13 ms 13 ms 10 ms lag-27.crr01nwtwct.netops.charter.com [96.34.81.136]
6 15 ms 14 ms 14 ms lag-800.bbr01nwtwct.netops.charter.com [96.34.2.156]
7 33 ms 20 ms 30 ms lag-805.bbr02ashbva.netops.charter.com [96.34.0.137]
8 20 ms 23 ms 20 ms lag-802.prr01ashbva.netops.charter.com [96.34.3.89]
9 21 ms * 20 ms ae-10.edge5.WashingtonDC12.Level3.net [4.68.62.61]
10 52 ms 52 ms 54 ms ae5.5.bar1.Tampa1.level3.net [4.69.148.214]
11 48 ms 45 ms 45 ms HIVELOCITY.bar1.Tampa1.Level3.net [4.53.174.202]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 45 ms 45 ms 45 ms sarah.britishcarforum.com [68.233.228.223]

Trace complete.
Click to expand...
I experienced the sluggishness myself around that time. Ticket submitted to my data center to see if they can determine anything.
 
They did some tweaking on the server (I won't go into the details), bu hopefully this will resolve the issues. Fingers crossed.
 
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