Rhodyspit75
Jedi Knight
Offline
Since I had changed my password for my with my internet and email provider I could no longer send emails. The logical thing to do was contact my providers tech support.
The rep that I spoke to too was less than helpful. Our conversation ended with her telling me I should call Apple.
The next day my wife received a survey ( she's the contact ) from the company. I filled it out and let them know I wasn't satisfied with their response.
In about two hours I got a call from them. The gentleman that called, at first could not help. However he was not giving up until my problem was fixed. After a few minutes between the two of us the problem got resolved.
Never had that happen before.
The rep that I spoke to too was less than helpful. Our conversation ended with her telling me I should call Apple.
The next day my wife received a survey ( she's the contact ) from the company. I filled it out and let them know I wasn't satisfied with their response.
In about two hours I got a call from them. The gentleman that called, at first could not help. However he was not giving up until my problem was fixed. After a few minutes between the two of us the problem got resolved.
Never had that happen before.
Hey Guest!
smilie in place of the real @
Pretty Please - add it to our Events forum(s) and add to the calendar! >> 
