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Moss catalog

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Rut

Rut

Obi Wan
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I needed some parts from Moss to complete my welding on the Bugeye and made a quick call to them on Saturday. The order shipped out yesterday to arrive on Wednesday so I have no complaints about that. They have the box you can check for a catalog specific to your make/model and mine was out of date so I checked the Spridget box. I received my invoice today and Moss charged me $7.95 for the catalog! That's like being charged for a glass of tap water at a restaurant! I'm pretty ******.
Rut
 
Rut,
Please give me your invoice number or customer number. I can't find you in our system under Rut or the City/State in your signature.

We have never charged for catalogs so it is a mistake and I will get it corrected.

Thanks,

Shawn
 
Shawn,
thanks, I forwarded my email to you with the invoice, etc.
Rut
 
Shawn,
My sincere apologies for my incorrect statement regarding my invoice. I'm either cross eyed, **** eyed, or something, but Moss did NOT charge me for a catalog. The $7.95 was for the windshield wiper mounting kit on the line above the catalog. I think I'll go remove these eggs from my face and prepare 'brenner'.
Thanks, Rut
 
After not receiving the latest Moss catalog for some reason, I contacted Shawn. He had one sent to me at no charge so was surpised they charged you until I read on for the rest of the story!
 
Yea, I messed up and must have been in one of those moods my wife tells me about. Shawn got a big chuckle out of my inability to read an invoice and has always responded to my questions and comments when I needed help. I surprised the rest of my fellow Spridgeteers on this board haven't given me s**t about it.
Rut
 
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