coldplugs
Darth Vader
Offline
Just to follow up on my original post...
I brought the truck to the dealer in late March. It took 4+ months to get the frame. I got the truck back last Friday, 8/21. They replaced the frame, rear springs, and a few other things. As far as I can tell, all fasteners and minor hardware items are new. They also transferred my trailer hitch to the new frame. The aftermarket trailer wiring harness was badly corroded and they replaced it. They apparently aligned everything properly & the truck drives like it always has, so no complaints on that front. My cost was for the labor involved in replacing the trailer harness which was just a few dollars.
I had use of a new pickup while mine was in the shop.
Total cost to Toyota was $17300 and change, including the truck rental for 5 months.
I'm not sure it made financial sense for them - the truck is 10 years old with a Blue Book value of $13500. I paid a little over $20K to buy it new.
So - there's no question but that the thing shouldn't have rusted that badly in the first place and 5 months wait is too long, but I must admit that Toyota stood behind their product.
I brought the truck to the dealer in late March. It took 4+ months to get the frame. I got the truck back last Friday, 8/21. They replaced the frame, rear springs, and a few other things. As far as I can tell, all fasteners and minor hardware items are new. They also transferred my trailer hitch to the new frame. The aftermarket trailer wiring harness was badly corroded and they replaced it. They apparently aligned everything properly & the truck drives like it always has, so no complaints on that front. My cost was for the labor involved in replacing the trailer harness which was just a few dollars.
I had use of a new pickup while mine was in the shop.
Total cost to Toyota was $17300 and change, including the truck rental for 5 months.
I'm not sure it made financial sense for them - the truck is 10 years old with a Blue Book value of $13500. I paid a little over $20K to buy it new.
So - there's no question but that the thing shouldn't have rusted that badly in the first place and 5 months wait is too long, but I must admit that Toyota stood behind their product.
Hey Guest!
smilie in place of the real @
Pretty Please - add it to our Events forum(s) and add to the calendar! >> 

