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but were afraid to ask: 
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Pretty Please - add it to our Events forum(s) and add to the calendar! >> 
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Got an email yesterday from HomeDepot that my online statement is ready, and minimum payment of $23.72 is due by 5/24. Surprising, as I hadn't used my HD card (CitiBank) in several months.
Went to HD website to check the statement: current statement showed a balance of $93, which included a $70 "balance due", a $20 late payment fee, plus a "minimum" $2.00 finance charge. Also a 74¢ "cash advance".
74¢ ???
Hmmm. Didn't think I was that desperate!
Looked at the previous month's statement. No charges, no balance due, no interest, and previous balance of $270 paid in full.
Looked at the month before. $270 new charge. Correct.
So ... if two months ago I had a $270 balance, and one month ago HD shows I paid that $270 in full ... where'd the "balance due" come from?
Called customer service. They had no record of my using the card since I paid that $270 balance two months ago. Obviously a "computer error", which will be removed within 2 days.
But a computer error I would never have caught if I hadn't compared my last three statements.
Just a heads-up for online payments (and online statements) folks.
Tom
Went to HD website to check the statement: current statement showed a balance of $93, which included a $70 "balance due", a $20 late payment fee, plus a "minimum" $2.00 finance charge. Also a 74¢ "cash advance".
74¢ ???
Hmmm. Didn't think I was that desperate!
Looked at the previous month's statement. No charges, no balance due, no interest, and previous balance of $270 paid in full.
Looked at the month before. $270 new charge. Correct.
So ... if two months ago I had a $270 balance, and one month ago HD shows I paid that $270 in full ... where'd the "balance due" come from?
Called customer service. They had no record of my using the card since I paid that $270 balance two months ago. Obviously a "computer error", which will be removed within 2 days.
But a computer error I would never have caught if I hadn't compared my last three statements.
Just a heads-up for online payments (and online statements) folks.
Tom
