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Configuring network card?

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Well, I got the new hard drive installed on the laptop but I can't load the DSL software, it gives me an error code and says to call in. I do, and after MUCH transfer and BS, I run the diagnostic thing under the tools section and it says it can't find a network card. The AT&T DSL guys says I need to reconfigure my card cause I installed a new HD and OS. Somone else said I'm having "driver" issues.

My car isn't running great, but I can still drive it.
grin.gif


How do I do this? I am not computer literate at all and I'm lucky to turn this stupid thing on. Good news is; my regular machine seems to be working finally again.


Any help would be deeply appreciated. :thankyousign:
 
Well, if it's Windows XP, I'd go to Control Panel, System, Hardware, list the devices, then choose "remove" the network card.

Then restart the machine, and WinXP should detect and configure the card for you.

If it's Win7, I'm totally clueless.

You say you got the HD installed. Did you do it all yourself? Reinstalled Windows, etc.?

Tom
 
hmm. Am just now posting from an Asus "EeePC" for the first time. Had it set up in a few minutes to use the WiFi access point here.

What IS the O/S Billy?

Win7 is much the same as XP or Vista. It should be whining that it found new hardware or similar. Right click on the "My Computer" icon, "Properties" and use the tab at the top to get to "Hardware Manager". There you can delete the card and then restart the machine. If it doesn't "see" it on reboot (or it's not there in the manager in the first place) you need another NIC. Cheap. $7 each in bulk, $14 at most "Big Box" places.
 
It's XP. Could I have hurt something when I banged on the thing?
 
kellysguy said:
It's XP. Could I have hurt something when I banged on the thing?
Click to expand...

yep - the network card could have come loose in its slot.

Can you open up the laptop, find the card, remove it and re-insert it?

Then follow the suggestions above.

Tom
 
Where is it/ what does it look like? There is a small cover on the back that I can remove to find a card like thing. I took it out and put it back in but the same thing happens.

It says:

Kingston KVR

KVR333SO/1GR

740617081008 2.5V

Then: ASMS1610764 down the left side.

Is that it?
 
That's a Kingston 1 gig memory card - not what you're looking for.

You need to do some googling for the make/model of your laptop, and find a manual on how to add things inside, like memory and network cards. Each make/model has a different guide, and theyr'e usually online if you search around.

Can be dangerous to just yank out cards w/o knowing exactly what to do.

Tom
 
I tried to take it apart but couldn't get it all the way down. I figured I'd best put it back together while it's still repairable.
 
Good. Does it not show up in the manager?
 
On laptops, the network card is usually built in to the motherboard, so there's no "reseating" it. Might be Dell is using a driver that Windows doesn't supply (I think this is the brand laptop we're talking about). Go HERE to Dell's tech support and enter the service tag number that should be somewhere on your computer. That should get you a list of driver's you'll need to install to get the specific hardware on your computer working.
 
:iagree:

Tho some Dell portables have component NIC's.
 
Yeah, it's not showing up in the manager. I found that site and tried to download the stuff, but my main box keeps kicking out. I might need to go to a bud's house and DL it there.
 
DrEntropy said:
Tho some Dell portables have component NIC's.
Click to expand...
I won't disagree, but it seems strange to me that they would do that. Short of the part crapping out, there isn't any reason to replace it. That particular piece of tech is slow in development. How long has gigabit been around?
 
I shoulda said "some older Dell". :eeek:

Now, if the NIC chip gets zapped somehow, it's new mammaboard time. Or a USB substitute.

GiggleByte? Long time.
 
Gentlemen ... wouldn't it be a good idea to know exactly what make/model of computer we're talking about?

Note to Kellysguy: <hint hint>

T.
 
Try this page Bill. Looks to be an Intel PRO/100 for tne wired NIC chip.
 
So what's the latest?

Is that 2200 cranking along in network land again? How far did you get in your "exploratory surgery"?

Tom
 
On the bacj burner. Seems the drivers need to be loaded in a certain order. I got it taken down to just the four remaining screws that are under the screen. I couldn't figure out hot to get to them without using a hammer.
 
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