Hi
So this jerk took you too. I ordered a new top from him end of June. He hit my credit card July 2nd. He quoted me 4-6 weeks. You're right he goes in takes the phone off the hook puts it back on at the end of the day. He moved from Villa Park which is about 10 miles from my residence, to Laguna Hills which is about 20. I already started the procedure with my credit card company 2 days ago. I also sent him a fax and there was no response. I should have started with the credit card company sooner but I was stupid enough to wait a few extra weeks. So, if you're going to file a claim do it now. By the way, I used Visa.
Melvin