Bobby, it's not a problem...this forum is a bit different than some others out there in that we try to keep things more on a positive note. You didn't really "bash" a vendor, you asked a logical question and stated a real problem that you have had.
But the problem comes about when others start to reply to such questions, the thread can (and usually does) turn into a vendor bashing session. The main reason I ask folks to limit negative comments about vendors is one of liability. I have actually had a vendor threaten potential lawsuit due to comments that were made on the forum (someone was making genuine slanderous comments and calling a vendor a liar, etc and the vendor got wind of the post). One of these days if I incorporate and limit my personal liability I may relax the rules a bit.
Anyway, welcome to the forum!
Basil