chris roop
Jedi Hopeful
Offline
Jane's side broke so I ordered a new one. The outside rivet went in as it is supposed to, but the inside (the one in the thick part with the recessed cup) wasn't grabbing. Just before firing off an email to my supplier suggesting that the part isn't functional, I recalled hearing that some people stack spacers on the rivet stem. I tried one rivet washer and still no luck. Two rivet washers and pushing for all I'm worth resulted in the rivet catching hold. Just in case you are about to replace yours, 3 washers might be the way to go.