I had a problem with my HP 2035 printer. I got (against my wishes) a Win 10 update that somehow fouled up the printer. I messed around and finally got it back but I was getting an annoying Double-Sided instruction popup. I went online, followed instructions, tried to remove it without success. My son just called and told me the option appears under "more" on the print menu and sure enough, the double-sided option appeared there and was somehow checked - but not by me. Why didn't the online troubleshooter tell me that? I unchecked it and the printer was restored. On top of that, my WiFi went out and I had to somehow click, unplug, press reset, etc. and finally got it back. I have no idea what I'm doing but somehow muddle through. I envy those of you who are conversant with this stuff, but hey - most people my age know less than I do.