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View Full Version : Is there a problem with pms?



03-18-2008, 09:01 PM
I can't seem to send them any more.
When I try to add a new one, it only adds me to the thread, no matter what I try. Existing pms threads are fine though.

Does anyone else have this problem?

Basil
03-18-2008, 09:10 PM
That's one I have not heard. When you type in the person's name you want to send to, are you click the "Add" button so that the person's forum name goes from the Field where you type it, to the areas below the field? I'll try to send you a PM.

GregW
03-18-2008, 09:37 PM
I received a new PM and sent a reply today, no issues.

Basil
03-18-2008, 09:46 PM
I received a new PM and sent a reply today, no issues.

Have you tried sending (initiating) a PM (not a reply)?

03-18-2008, 09:51 PM
Basil, now I'm getting this replying to your latest. Something isn't right here:

Forbidden
You don't have permission to access /bcforum/ubbthreads.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

GregW
03-18-2008, 09:56 PM
Vette sent me one today, that's the one I replied to. It shows he read it. I just sent one to Alana. That seemed to go through OK. I clicked on his name in this thread and chose the PM function from there.

Basil
03-18-2008, 10:04 PM
Basil, now I'm getting this replying to your latest. Something isn't right here:

Forbidden
You don't have permission to access /bcforum/ubbthreads.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.




What browser are you using and do you have any security stuff installed, like Norton Confidential or something similar?

GregW
03-18-2008, 10:07 PM
Oddly, I just sent a PM to Alan and he replied.

03-19-2008, 08:54 AM
IE6 on a wintel box (xp pro).
No security software, no firewall.

I'm having the same problem (can't send a PM not the Forbidden issue above) at work, which is firewalled and McAfee'd

I see the name of the addressee underneath the line when I do the add or click on the link, but the message only gets sent to me though.

Basil
03-19-2008, 09:53 AM
Very strange. Tonight when I get home I'll look in my log files and see if I can figure this out.

Dave Richards
03-19-2008, 10:11 AM
Tinster, did you get a PM I sent on 3-13?

GregW
03-19-2008, 10:13 AM
Hi Alan,
How many PMs do you have in your mailbox? You can only keep 10. I don't know what error message would appear if the limit was exceeded.

P.S. I'm running IE6 on XP pro also w/virus and firewalls.

03-19-2008, 10:27 AM
6

GregW
03-19-2008, 10:28 AM
Hmmmmm, strike that idea then.

Basil
03-19-2008, 10:32 AM
20 are allowed.

GregW
03-19-2008, 10:40 AM
It's listed as 10 on the "subscription features" page.

Basil
03-19-2008, 10:58 AM
I need to update that...its supposed to say 20.

GregW
03-19-2008, 11:04 AM
Cool, I was trying to figure out a way to say that without looking like an argumentative jerk. :angel:

Basil
03-19-2008, 12:51 PM
Alan after you send the PM do you get any Javascript error? Look to see if there is a small error icon at the lower left of your browser anf if so click it to see what it says.

03-19-2008, 02:50 PM
No.
All I get is the screen with the message thread, me as the only person subscribed to the thread and "unread by none".

If you want to pm me an email address, I'll snag some screen grabs of before and after - that'll make it easier to explain what's going on.

Baz
03-19-2008, 02:59 PM
Alan, I'm getting the same...

Basil
03-19-2008, 04:29 PM
Alan, check "tools" then "internet options"...then click the advanced tab and scroll down and see if there is a check in the checkbox for Java...and tell me what the checbox says (e.g. "JRE 1.5.").

Also look at the Privacy tab and tell me what level it is set at.

Finally, have you tried clearing cookies and internet temp files?

Baz
03-19-2008, 05:44 PM
Alan, Basil,
I think what has happened, if you click on a persons profile, then click on 'send private message', the message screen opens as normal, type the message and click send...
When you go back to list of messages, the participants listed are only the sender.
Does that sound right?
That's what I'm getting anyway.

03-20-2008, 09:01 AM
Baz - that's it exactly.
So I'm not going mad!

Basil, I'm using Java 1.6.03 on both machines. I cleared down and I'm having the same problem.

Basil
03-20-2008, 12:13 PM
This is weird. I'm using an earlier version of javascript so I wonder...alana...any chance I could call you and see if we can figure this out? If so you can use the Contact Us form to send your phone #

Basil